Guest Identification Policy

At Hotel Suncity Palace, guest safety and compliance with local laws and regulations are of utmost importance. This Guest Identification Policy outlines the requirements for identity verification during check-in and stay at the hotel.

1. Mandatory Identification

All guests staying at Hotel Suncity Palace are required to present a valid government-issued photo identification at the time of check-in. This requirement is mandatory for security purposes and to comply with applicable legal and regulatory guidelines.

2. Accepted Identification Documents

Guests may present any of the following valid photo identification documents:

  • Aadhaar Card

  • Passport

  • Driving License

  • Voter ID Card

  • Any other government-approved identification document

3. Identification for International Guests

Foreign nationals must present a valid passport and visa at the time of check-in. Additional documentation may be required as per government regulations.

4. Registration of Guests

All guests are required to complete the hotel registration process upon arrival. The information provided must be accurate and truthful. The hotel reserves the right to refuse accommodation if valid identification is not provided.

5. Visitors and Additional Guests

Visitors meeting guests in their rooms may be required to provide identification at the reception. Only registered guests are permitted to stay overnight in hotel rooms unless prior approval has been obtained from the hotel management.

6. Data Privacy and Security

All identification details collected during the check-in process are handled with strict confidentiality. Hotel Suncity Palace ensures that guest information is used solely for registration, legal compliance, and internal record-keeping purposes.

7. Compliance with Legal Authorities

The hotel may share guest identification information with local authorities if required by law or government regulations.

8. Policy Updates

Hotel Suncity Palace reserves the right to update or modify this Guest Identification Policy at any time to ensure compliance with applicable laws and security standards.